• Returns Policy

    Returns Policy

     

    Faulty Items

     

    In the unfortunate event of an item being faulty, please notify us within 7 days of receipt. Customer Services Team on 01453 750 660 or email [email protected].  We will replace the item where possible, or offer a full refund. 

    We will refund any original postage on a faulty item and ensure you are reimbursed for standard return postage on the item.

    No claims or returns allowed without prior authorization.

    No claims allowed once a fabric has been cut.

     

    Incorrect Items

     

    If you receive an incorrect item, please contact our Customer Services Team on 01453 750 660 or email [email protected] and they will arrange for the correct item to be posted to you. Please return the incorrect item to –

     

    HIGGS AND HIGGS

    UNIT 29 THE GLENMORE CENTRE

    WATERWELLS BUSINESS PARK

    MARCONI DRIVE

    QUEDGELEY, GLOUCESTER

    GLOUCESTERSHIRE

    GL2 2AP